Issue monitoring in real-time
Reasons to listen closely abound: a product launch; testing your corporate strategy and benchmarking peers; finding the right influencers; tracking political debates; or monitoring discussion of a specific issue.
An omnichannel dashboard brings structured clarity and a factual base for communications. It collects signals across channels, sorts them by pre-defined criteria and surfaces trends. You see who is speaking, what they are talking about and how the tone shifts.
Your benefits
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- Structured display—categorisation by language, medium, author, type and defined topics.
- Powerful filters—by period, language, medium, authors and more.
- Helpful visuals—treemaps and mosaic charts make topics, actors and links easy to grasp.
- AI summaries—for a quick overview.
- Granular sentiment—down to product level and by aspect.
- Impact in real time—track developments and react promptly—from first spike to fade.
- Source links—one click to the original.
- Data export—XLS, CSV or PPT for reports and presentations.
- On request—visual AI, e.g., to find brand mentions in photos and videos.
Our omnichannel dashboards are built with Semanticforce.ai, a firm with long experience in ‘deep listening’. Each dashboard is tailored to the client.
