• Services

Communications Dashboards: Keep the Numbers That Matter in View

Anyone who wants to understand what their communications achieve needs an overview — of channels, content and response. Telya builds communications dashboards that bring the figures from your website, social media, newsletters, media monitoring and internal systems together in one place, for companies, foundations, non-profit organisations and associations.

More time for strategy

A communications dashboard is more than a technical aid. It makes the team’s work visible and results transparent. You keep track of activity and, amid a thicket of channels, set priorities with confidence. Routine reporting becomes easier – the drudgery of data-gathering disappears – and more time goes into thinking strategically.

When is a communications dashboard worth having?

Most communications teams are not short of data. What they lack is a view of it. The website statistics sit in one place, the newsletter reports in another, the media coverage in a spreadsheet. On that basis even basic questions are slow to answer. Which channels carry our message furthest? Which subjects provoke a response, and which go unheard? Are we reaching the people we mean to reach?

A dashboard earns its keep in situations like these:

  • You report to a board at regular intervals. Rather than assembling figures before every meeting, the ground is already prepared. That leaves more time for interpreting what the numbers say.
  • Responsibilities are divided. Many teams split the work by channel. A shared view shows how the parts fit together.
  • You want to know whether your resources are well spent. Over time a dashboard shows where the franc you spend has done the most work — and where the way you work needs adjusting.

What you get

  • Clarity – which channels carry the message most efficiently; real-time data across website, social media, newsletters, media coverage, events, internal communications and more.
  • Time saved – data flow automatically into one place; reporting to the executive team or board is faster, as is live campaign steering.
  • Data sovereignty – your own ‘data lake’ keeps information within reach, independent of the platforms’ shifting rules.
  • Early warning – time is money in communications, especially when emerging issues can be spotted and managed early.

Every organization is unique – that’s why we work with your team to define the goals and key performance indicators that matter most. Based on these, we design a thoughtfully structured communications dashboard, precisely aligned with your strategy, making impact visible and simplifying day-to-day management.

Interested in a demo?

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Frequently Asked Questions

  • That depends on the number of sources and how much preparation the data needs. After a first conversation you receive a quotation covering both the build and the running of it.

  • Three weeks for the usual channels. Longer if internal systems have to be connected or older data cleaned up.

  • Your website and search data, LinkedIn and other platforms, newsletter dispatch, media monitoring, campaign figures, event registrations, your CRM and internal channels. As a rule, anything with an interface or an export function.

  • That is decided together with you, entirely according to what suits your organisation.

  • Every platform shows its own slice of the picture and measures by its own logic. Brought together, the same figures tell a different story — and one that can be compared from year to year.

  • A communications strategy establishes what you are aiming at, while data science as a service provides the technical foundation for the dashboard when you need to structure your data first.

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